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Follow the menu below to access the information that you want. You can either speak your choice or press the appropriate number on your telephone keypad. If you know your responses, you may key ahead using the touch tones or speak your commands at any time without listening to the prompts.
Main Menu
- Account Information
- Checking
- Withdrawal
- Deposit
- Funds Transfer
- Find Transaction
- Search by Check Number
- Search Withdrawal by Amount
- Search Deposit by Amount
- Additional Options
- Balance
- Interest
- Change PIN
- Savings
- Withdrawal
- Deposit
- Funds Transfer
- Find Transaction
- Search Withdrawal by Amount
- Search Deposit by Amount
- Additional Options
- Balance
- Interest
- Change PIN
- CD
- Balance
- Interest
- Change PIN
- IRA
- Balance
- Interest
- Change PIN
- Loan
- Advances
- Payments
- Find Transactions
- Additional Options
- Balance
- Interest
- Change PIN
- Funds Transfer
- Bank Information
- Additional Options
- Lost Card
- Check Verify
Additional Information
"Previous" or 7 – To hear missed information by "rewinding" to the last transaction.
"Repeat" or 8 – To repeat the current transaction being played.
"Next" or 9 – to skip ahead by "fast forwarding" to the next transaction.
"Cancel" or * - Pressing the 'star' key at any time returns you to the previous menu, or you may say, "cancel".
"Main Menu" or # - Pressing the 'pound' key at any time returns you to the main menu, or you may say, "main menu".
"Instructions" – Gives you a detailed tutorial on the various features of the system and how to use them.
"Help" – May be used if you are having difficulty using the system, and will offer help on the specific area of the system the caller is using.
"Operator" or 0 – During normal business hours, this option will connect you to a customer service representative who can provide answers to any additional questions callers may have. After hours, you will be able to leave a message.
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